Table of Contents
Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and profile details you provide during registration.
- Usage Data: Scan history, search queries, listing activity, and feature interactions within the app.
- Device Information: Device type, operating system, browser, IP address, and app version.
- Payment Information: Processed securely through Stripe; we do not store full card details.
- Connected Account Data: Information from marketplace accounts you connect (shop names, listing data, order information).
How We Use Your Information
- Provide, maintain, and improve the FlipAi service
- Generate AI-powered pricing estimates and listing recommendations
- Process transactions and manage your subscription
- Send important service updates and notifications
- Analyze usage patterns to improve the user experience
- Prevent fraud and ensure platform security
Third-Party Services
FlipAi integrates with the following third-party platforms to provide marketplace connectivity:
- Etsy — Listing creation, shop data, and order information
- eBay — Listing creation, pricing data, and sales management
- Shopify — Product publishing and inventory sync
- Facebook Marketplace — Listing generation and cross-posting
- TikTok Shop — Product listing and social commerce
- Pinterest — Product pin creation and catalog sync
- Depop — Listing templates and cross-posting support
Each platform has its own privacy policy. We only access the data you authorize and store tokens securely.
Data Storage and Security
Your data is stored securely using industry-standard encryption and hosted on secure cloud infrastructure. We implement access controls, regular security audits, and encrypted connections (HTTPS/TLS) to protect your information. Access tokens for connected marketplaces are stored encrypted and can be revoked at any time.
Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and associated data.
- Portability: Export your data in a standard format.
- Disconnect: Revoke access to any connected marketplace at any time via Settings.
To exercise any of these rights, contact us at hello@flipai.app.
Children's Privacy
FlipAi is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.
Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Scan history and listing data may be retained for up to 12 months after account deletion for legal and operational purposes, after which it is permanently removed.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of the Service after changes constitutes acceptance.
Apple App Store — Licensed Application End User License Agreement
For apps downloaded through the Apple App Store, the Licensed Application End User License Agreement (EULA) applies in addition to this Privacy Policy and our Terms of Use. You can review Apple's standard EULA here:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Contact Information
If you have questions about this Privacy Policy, contact us at:
FlipAi
Website: flipai.app
Email: hello@flipai.app
Terms of Use: flipai.app/terms